Patient Account Associate

Veterans in Healthcare; Boston (MA); Hybrid; USD 26,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

403b Savings Plan

Paid Time Off

11 holidays per year

Job summary

Harbor Health Services in Mattapan, MA is seeking a Patient Accounts Associate to join our Billing team. The role focuses on entering charges, submitting claims, posting payments, and resolving discrepancies while ensuring timely billing.

The position offers hybrid work after training, with on-site collaboration and remote work portions, and supports a comprehensive benefits package including health, dental, vision, life, disability, 403b, and generous PTO and holidays.

Qualifications

• High School diploma or equivalent is required.
• One year of experience in medical billing.
• Working knowledge of billing systems; EPIC/OCHIN EPM highly desired.
• Computer literate with Word, Excel, Outlook and Teams.
• Ability to work both independently and in a team.

Responsibilities

• Reviews and applies pending charges from the EPM system.
• Reviews/adds/removes charges on patient accounts as directed by the coder.
• Acts as a billing liaison for the coder when questions arise.
• Bills claims weekly from the billing system.
• Runs reports to ensure timely billing and submission of claims.

Skills

Medical billing experience

EPIC/EPM experience

Microsoft Office

Teamwork

Independent work

Education

High School diploma

Tools

EPIC EPM

Job description

FT 40 HRS

Harbor Health Services - Corporate, Mattapan, MA, US

YesterdayRequisition ID: 2567

Salary Range: $19.22 To $28.83 Hourly

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program.

Harbor Health is seeking a talented Patient Account Associate to join our Billing team! This position is based in our Corporate office in Mattapan, MA, hours (8:30 AM to 5:00 PM) will be hybrid with a combination of on-site and remote work after completion of on-site training period. This is not a fully remote position.

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional paid Holidays annually and much more!

Role

The Patient Accounts Associate (PAA) duties include entering charges, submitting claims; and, posting payments. Other duties include addressing discrepancies with billing charges, payments and/or denials, and advising their PATL of these discrepancies.

Responsibilities

• Reviews and applies pending charges from the Electronic Practice Management (EPM) system.
• Reviews/adds/removes charges on patient’s account based on recommendations from the coder.
• Acts as a billing liaison for the coder when questions arise.
• Bills claims weekly from the billing system.
• Runs reports to ensure all claims are being billed and submitted on time.
• Posts payments and denials weekly to ensure there are no billing issues.
• Assists with performing follow-up duties as assigned by Team Leader.
• Runs various reports through EPIC Electronic Practice Management (EPM) System to ensure that all claims processing is done in timely manner.
• Reconciles end of month reports for respective payers.
• Logs into the phone queue daily, and answer questions from patients.

Requirements

• High School diploma or equivalent.
• One (1) year of experience in medical billing.
• Working knowledge of billing systems, physician billing, EPIC/OCHIN Electronic Practice Management System (EPM) application highly desired.
• Must be computer literate with basic level proficiency in Microsoft Office applications: Word, Excel and Outlook and Teams.
• Ability to work independently and as part of a team.
• Three (3) or more months of patient billing or patient registration experience with EPIC/OCHIN software may be substituted for one (1) year of medical billing experience.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Monday - Friday 8:30 AM to 5:00 PM