Patient Account Associate

Harbor-Health-Services,-Inc.; Boston (MA); Hybrid; USD 26,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

403b Savings Plan

Paid time off

Holidays

Job summary

Harbor Health Services, Inc. in Mattapan, MA is seeking a Patient Accounts Associate to join our Billing team. The role involves entering charges, submitting claims, posting payments, and addressing discrepancies.

Hybrid work model after on-site training; hours 8:30 AM to 5:00 PM; not fully remote. Salary range $19.22 to $28.83 hourly; comprehensive benefits offered.

Qualifications

• High School diploma or equivalent.
• 1 year of medical billing experience required.
• Knowledge of EPIC/OCHIN EPM strongly desired.
• Proficient with Microsoft Word, Excel, Outlook and Teams.

Responsibilities

• Review and apply pending charges from the EPM system.
• Review and adjust charges on patient accounts per coder's guidance.
• Serve as billing liaison for coders when questions arise.
• Bill claims weekly from the billing system.
• Run reports to ensure timely claims submission.
• Post payments and denials weekly to maintain accuracy.
• Assist with follow-up duties as directed by Team Leader.
• Run reports in EPIC EPM to ensure timely processing.
• Reconcile end-of-month payer reports.
• Log into the phone queue daily and answer patient questions.

Skills

Independent work

Team collaboration

Office proficiency

Education

High School diploma or equivalent

Tools

EPIC/OCHIN EPM

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FT 40 HRS Harbor Health Services - Corporate, Mattapan, MA, US

5 days ago Requisition ID: 2567

Salary Range: $19.22 To $28.83 Hourly

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program.

Harbor Health is seeking a talented Patient Account Associate to join our Billing team!

This position is based in our Corporate office in Mattapan, MA, hours (8:30 AM to 5:00 PM) will be hybrid with a combination of on-site and remote work after completion of on-site training period. This is not a fully remote position.

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional paid Holidays annually and much more!

Role:

The Patient Accounts Associate (PAA) duties include entering charges, submitting claims; and, posting payments. Other duties include addressing discrepancies with billing charges, payments and/or denials, and advising their PATL of these discrepancies.

Responsibilities:

• Reviews and applies pending charges from the Electronic Practice Management (EPM) system.
• Reviews/adds/removes charges on patient’s account based on recommendations from the coder.
• Acts as a billing liaison for the coder when questions arise.
• Bills claims weekly from the billing system.
• Runs reports to ensure all claims are being billed and submitted on time.
• Posts payments and denials weekly to ensure there are no billing issues.
• Assists with performing follow-up duties as assigned by Team Leader.
• Runs various reports through EPIC Electronic Practice Management (EPM) System to ensure that all claims processing is done in timely manner.
• Reconciles end of month reports for respective payers.
• Logs into the phone queue daily, and answer questions from patients.

Requirements:

• High School diploma or equivalent.
• One (1) year of experience in medical billing.
• Working knowledge of billing systems, physician billing, EPIC/OCHIN Electronic Practice Management System (EPM) application highly desired.
• Must be computer literate with basic level proficiency in Microsoft Office applications: Word, Excel and Outlook and Teams.
• Ability to work independently and as part of a team.
• Three (3) or more months of patient billing or patient registration experience with EPIC/OCHIN software may be substituted for one (1) year of medical billing experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.