Patient Access & Welcome Desk Specialist

103 Rochester General Hospital; Town of Geneseo (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate at the Geneseo Medical Campus in Geneseo, NY. You will greet patients, assist with check-in/out, and handle payments while supporting registration and scheduling processes.

The ideal candidate has a 2-year degree or equivalent and strong customer service and communication skills. Hours are 40 per week, with potential coverage at Brighton. Candidate location: Geneseo, NY 14454.

Qualifications

• 2 year degree or equivalent combination of education and work experience.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and assist with check-in/check-out; process payments.
• Register patients and verify insurance eligibility; obtain precertifications when applicable.
• Handle scheduling of patient appointments and manage incoming calls.

Skills

Customer service

Communication skills

Computer literacy

Education

2 year degree or equivalent

Job description

Rochester Regional Health is seeking an Access Associate at the Geneseo Medical Campus in Geneseo, NY. You will greet patients, assist with check-in/out, and handle payments while supporting registration and scheduling processes.

The ideal candidate has a 2-year degree or equivalent and strong customer service and communication skills. Hours are 40 per week, with potential coverage at Brighton. Candidate location: Geneseo, NY 14454.