Patient Access & Verification Specialist

Ensemble RCM LLC; Minneapolis (MN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Comprehensive benefits

Career advancement

Shift differential for select shifts

Associate benefits

Job summary

Ensemble Health Partners is seeking a Patient Access staff member to join our on-site team at the Minneapolis hospital location. You will handle MRN assignments, insurance verification, patient instructions, and POS collections while delivering compassionate, high-quality service to patients and colleagues.

We require 1+ year of customer service experience, a High School Diploma or GED, and CRCR certification within 9 months of hire.

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED required.
• CRCR certification within 9 months of hire (company paid).

Responsibilities

• Assign MRNs and complete patient intake steps with accuracy.
• Verify insurance and communicate with patients with empathy.
• Operate the telephone switchboard and relay calls as applicable.
• Support point of service (POS) collections and audit-ready documentation.
• Explain consent forms and patient education documents as required.

Skills

Customer service

Education

High School Diploma/GED

CRCR certification

Job description

Ensemble Health Partners is seeking a Patient Access staff member to join our on-site team at the Minneapolis hospital location. You will handle MRN assignments, insurance verification, patient instructions, and POS collections while delivering compassionate, high-quality service to patients and colleagues.

We require 1+ year of customer service experience, a High School Diploma or GED, and CRCR certification within 9 months of hire.