Onsite PRN Patient Access Specialist – Growth & Benefits

Ensemble RCM LLC; Massachusetts; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Comprehensive benefits

Paid certifications

Job summary

Ensemble Health Partners is hiring for an on-site Patient Access role serving hospital patients and families. You will perform admitting duties, verify insurance, collect demographics, and process physician orders while delivering exceptional customer service.

Requirements include 1+ year of customer service, a High School diploma, and CRCR certification within 6 months (company paid). The role offers bonuses and opportunities for tuition reimbursement and certifications.

Qualifications

• 1+ years of customer service experience.
• High School Diploma or GED.
• CRCR certification required within 6 months (company paid).

Responsibilities

• Perform admitting duties for all patients admitted for services at the hospital.
• Assign MRNs, complete medical necessity checks, collect insurance information, and process physician orders with strong customer service.
• Operate the telephone switchboard to relay calls with excellent service and compassion.
• Meet point-of-service goals and use auditing systems to ensure accounts are corrected for other staff and facilities.
• Audit accounts and provide data to Patient Access leadership.
• Pre-registration of patient accounts including calls to obtain demographics and financial information.
• Explain consent forms and distribute required patient education documents.
• Review insurance eligibility responses and enter benefit data to support POS and billing processes.
• Screen medical necessity using ABN software to inform Medicare patients of possible non-payment.
• Distribute and document other designated forms and pamphlets.

Skills

Customer service

ABN software

Education

High School Diploma

CRCR certification

Tools

ABN software

Job description

Ensemble Health Partners is hiring for an on-site Patient Access role serving hospital patients and families. You will perform admitting duties, verify insurance, collect demographics, and process physician orders while delivering exceptional customer service.

Requirements include 1+ year of customer service, a High School diploma, and CRCR certification within 6 months (company paid). The role offers bonuses and opportunities for tuition reimbursement and certifications.