Onsite Patient Access Specialist — Growth, Certifications + Benefits

Ensemble Health Partners; Pittsburgh (Allegheny County); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist to perform admitting duties for hospital patients and ensure accuracy in MRN assignment, insurance collection, and pre-registration. You will verify eligibility, explain consent forms, and support POS/billing processes to help maintain strong claim rates.

The role requires 1+ year in customer service, high school diploma, and CRCR certification within 9 months.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Responsibilities

• Perform admitting duties for all patients admitted for services at the hospital.
• Assign MRNs, complete medical necessity / compliance checks, collect insurance information, and process physician orders.
• Explain consent forms and provide patient education documents (e.g., Medicare/Tricare notices).
• Review insurance eligibility and support POS and billing processes to aid a clean claim rate.
• Screen medical necessity using ABN software and distribute ABN and other forms as appropriate.

Skills

Customer service

Inquisitive mindset

Education

High School Diploma/GED

CRCR certification

Job description

Ensemble Health Partners is seeking a Patient Access Specialist to perform admitting duties for hospital patients and ensure accuracy in MRN assignment, insurance collection, and pre-registration. You will verify eligibility, explain consent forms, and support POS/billing processes to help maintain strong claim rates.

The role requires 1+ year in customer service, high school diploma, and CRCR certification within 9 months.