Patient Access Trainer, Norton Medical Group, 8:30a-5p

Norton Healthcare; Whitner (KY); On-site; USD 40,000 - 65,000; Full time

Job summary

Norton Healthcare in Kentucky is seeking a Patient Access training specialist to lead content development, delivery, and scheduling of system and soft-skills training for staff. You will also facilitate projects and serve as a subject matter expert in Epic training and insurance verification.

This role emphasizes hands-on training, knowledge sharing, and collaboration with clinical and administrative teams to ensure accurate registration and efficient patient flow.

Qualifications

• Three years in patient registration or access in a medical office or hospital.
• Experience as trainer or project lead is preferred.

Responsibilities

• Provide Patient Access management and staff expertise and support in content, delivery and scheduling of system, operational, and soft skills training, and project facilitation.
• Serve as subject matter expert in Patient Access Meditect ADM or Epic training, Point of Service, Insurance verification and Medical Necessity training.
• Act as technical writer, trainer, and project facilitator.

Skills

Patient Access experience

Training/leadership

Education

High School Diploma or GED

Job description

Responsibilities

This incumbent's responsibilities include: providing Patient Access management and staff expertise and support in content, delivery and scheduling of system, operational, and soft skills training, and project facilitation. A subject matter expert in Patient Access Meditect ADM or Epic training, Point of Service, Insurance verification and Medical Necessity training. Technical writer, trainer, and project facilitator.

Qualifications

Required:

• Three years in patient registration or access in a medical office or hospital

Desired:

• One year training and/or project leader
• High School Diploma or GED