Epic-Certified Patient Access Trainer

Campbell County Health; Gillette (WY); On-site; USD 42,000 - 62,000; Full time

Job summary

Campbell County Health is seeking a Patient Access Trainer to lead training for new hires and current staff across revenue cycle software and processes. You will deliver classroom, computer lab, and online training, manage pre/post class activities, and coordinate with leaders to ensure content accuracy.

You will provide ongoing support beyond onboarding, including go-live assistance and follow-up visits, while maintaining strong customer relations and professional communication in a fast-paced

Qualifications

• High School graduate or GED equivalent.
• Prior medical office and/or hospital admitting experience including billing preferred.
• Prior customer relations experience required.
• Prior computer, keyboarding and 10-key calculator experience required.
• Medical terminology knowledge preferred.

Responsibilities

• Conduct all new hire training (classroom, computer lab and online/virtual) functions including orientation and onboarding.
• Conduct continuing education classes for new/existing applications, processes and programs across the enterprise.
• Complete pre and post class activities such as preparing training materials and LMS tasks.
• Coordinate trainings with training team members and leaders to ensure content accuracy.
• Provide go-live support for new applications and processes and post go-live check-ins.

Skills

Customer relations

Interpersonal skills

Training delivery

Time management

Computer knowledge

Education

High School diploma or GED

Tools

Epic

Job description

Campbell County Health is seeking a Patient Access Trainer to lead training for new hires and current staff across revenue cycle software and processes. You will deliver classroom, computer lab, and online training, manage pre/post class activities, and coordinate with leaders to ensure content accuracy.

You will provide ongoing support beyond onboarding, including go-live assistance and follow-up visits, while maintaining strong customer relations and professional communication in a fast-paced