Patient Access Tech II: Verify Insurance & Pre-Register

Children's Hospital of The King's Daughters; Norfolk (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Children's Hospital of The King's Daughters invites applicants for a Patient Access Technician to support the revenue cycle through accurate data collection and documentation using computerized systems. This role reports to the Practice Manager and focuses on insurance verification, pre-registration, and benefits confirmation for CHKDHS services.

teamwork across departments and flexible coverage across locations are key.

Qualifications

• Minimum education requirement is a high school diploma or equivalent.
• Three to five years related work experience preferred.
• Minimum twelve months of medical billing and follow-up experience in a hospital patient account department, physician office or medical services organization.
• Must be familiar with ICD-9/CPT coding, third party payer insurance verification processes and medical terminology.
• Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
• Demonstrates proficiency in computer keyboarding skills required.
• Ability to relate well with the public.
• Must be able to travel to varying work locations as needed.
• Increased Security Clearance may be Required: Recurring FBI fingerprinting, criminal background check, Child Protective Services registry search, and Dru Sjodin National Sex Offender.
• Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprinting, criminal background check, and Child Protective Services registry search.

Responsibilities

• Performs insurance verification for active policy, confirmation of benefits or authorization requirements.
• Reviews and updates registration discrepancies.
• Communicates authorization requirements to appropriate staff to ensure services are properly authorized.
• Works collaboratively with various departments on patient access related information.
• Conducts pre-registration and insurance verification for CHKDHS services.
• Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs.
• Functions as a Patient Account Tech I as necessary.
• Performs other duties as assigned.

Skills

Insurance verification

Data entry

Customer service

Medical terminology

Communication

Education

High school diploma

Job description

Children's Hospital of The King's Daughters invites applicants for a Patient Access Technician to support the revenue cycle through accurate data collection and documentation using computerized systems. This role reports to the Practice Manager and focuses on insurance verification, pre-registration, and benefits confirmation for CHKDHS services.

teamwork across departments and flexible coverage across locations are key.