Patient Access Team Lead: Front Desk & Training

BHMG Baptist Health Medical Group Inc.; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Baptist Health in Lexington, KY is seeking a Team Leader for the front desk to oversee greeting, patient registration, payments, and scheduling, under general direction. You will train front desk staff, coordinate coverage, and track errors reporting to the Manager, ensuring smooth patient flow and accurate service.

Baptist Health is an Equal Employment Opportunity employer. Join a comprehensive health system with a broad network of facilities and services across Kentucky, dedicated to improving

Qualifications

• High school diploma or equivalent; clerical and computer experience preferred.
• Greeting and registering patients, collecting payments, and scheduling appointments.

Responsibilities

• Oversee front desk duties under general direction.
• Provide training (initial and ongoing) to front desk staff.
• Coordinate and maintain coverage at the front desk.
• Maintain tracking system of errors and report to Manager.

Skills

Front desk

Customer service

Team leadership

Training staff

Education

High school diploma

Computer experience

Tools

Clerical software

Microsoft Office

Job description

Baptist Health in Lexington, KY is seeking a Team Leader for the front desk to oversee greeting, patient registration, payments, and scheduling, under general direction. You will train front desk staff, coordinate coverage, and track errors reporting to the Manager, ensuring smooth patient flow and accurate service.

Baptist Health is an Equal Employment Opportunity employer. Join a comprehensive health system with a broad network of facilities and services across Kentucky, dedicated to improving