Patient Access Team Lead | Shift Supervisor & Training

Baptist Health; Elizabethtown (KY); On-site; USD 42,000 - 60,000; Full time

Job summary

Baptist Health in Elizabethtown, KY is seeking a Patient Access Team Lead to coordinate staff on their shift and oversee daily patient access operations. The role includes training new and current employees, scheduling lunches and breaks, and ensuring adherence to all privacy and operational protocols.

The position emphasizes leadership within the patient access team and a commitment to maintaining confidentiality and compliance with Baptist Health policies.

Qualifications

• High school diploma or equivalent is required.
• Minimum 6 months experience in management or access services related field (registration, pre-access, patient accounting, and financial services).

Responsibilities

• Coordinate staff and duties on their shift.
• Maintain the daily operation of patient access or pre-access areas.
• Assist in the training process for new and current employees.
• Coordinate lunches and/or breaks as needed.
• Act as a leader for their scheduled shift and ensure proper protocol is followed.
• Maintain patient and employee privacy and confidentiality.
• Enforce, follow and support all processes, policies and procedures and ensure staff are updated and trained when changes occur.

Skills

Team leadership

Staff coordination

Education

High school diploma

Job description

Baptist Health in Elizabethtown, KY is seeking a Patient Access Team Lead to coordinate staff on their shift and oversee daily patient access operations. The role includes training new and current employees, scheduling lunches and breaks, and ensuring adherence to all privacy and operational protocols.

The position emphasizes leadership within the patient access team and a commitment to maintaining confidentiality and compliance with Baptist Health policies.