Patient Access Supervisor: Scheduling & Front Desk Lead

Astera Health; Minnesota, United States, Northern America, Americas; Hybrid; USD 36,000 - 54,000; Full time

Job summary

Astera Health in Wadena, MN is seeking a Patient Access Supervisor to lead the clinic registration and scheduling team. You will coordinate front desk activities and ensure accurate, timely patient registrations while supporting interdepartmental workflows.

The role requires an Associate degree in Medical or Administrative fields and experience with healthcare scheduling systems. This full-time position includes benefits and opportunities for professional growth within Astera Health.

Qualifications

• Proven ability to communicate clearly in a healthcare setting.
• Demonstrated understanding of patient registration processes.
• Knowledge of privacy regulations and confidentiality practices.

Responsibilities

• Oversees clinic scheduling and registration across Astera Health sites.
• Ensures accurate, timely, and compliant patient registrations.
• Leads staff hiring, training, and department meetings.
• Manages department budget and staffing within FTE limits.

Skills

Communication skills

Customer service

Cross-cultural sensitivity

Stakeholder collaboration

Confidentiality

Education

Associate degree in Medical or Administrative Assistant

Combined education/experience to perform essential duties

Tools

Epic EHR

Job description

Astera Health in Wadena, MN is seeking a Patient Access Supervisor to lead the clinic registration and scheduling team. You will coordinate front desk activities and ensure accurate, timely patient registrations while supporting interdepartmental workflows.

The role requires an Associate degree in Medical or Administrative fields and experience with healthcare scheduling systems. This full-time position includes benefits and opportunities for professional growth within Astera Health.