Patient Access Supervisor - Registration & Front Desk

UHS; McAllen (TX); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

UHS is seeking a supervisor to oversee the Registration and PBX areas, ensuring smooth patient flow and adherence to registration procedures. The role involves coordinating with physicians’ offices and hospital departments to optimize the full patient registration cycle and meet upfront collection goals.

The ideal candidate has experience in health-related fields, supervisory responsibility, and strong customer service.

Qualifications

• One to two years experience in health related fields.
• Two years of supervisory experience required OR 5 years experience with a UHS Business Office with high performance ratings.
• Excellent customer service skills are required.
• Computer skills with knowledge of Microsoft Office Suite.
• Must adhere to the Compliance Program and Code of Conduct and report issues.

Responsabilités

• Supervise day-to-day operations of the Registration and PBX areas.
• Share supervisory responsibility across all registration areas to ensure procedures are followed 100%.
• Perform patient registration when needed to minimize wait times.
• Communicate with physicians’ offices and hospital departments to improve cooperation.
• Ensure upfront collection goals are met and cashiering procedures are followed for cash security.

Connaissances

Customer service

Microsoft Office

Communication

Supervisory experience

Formation

High School diploma or GED

Some college

CPI training

Description du poste

UHS is seeking a supervisor to oversee the Registration and PBX areas, ensuring smooth patient flow and adherence to registration procedures. The role involves coordinating with physicians’ offices and hospital departments to optimize the full patient registration cycle and meet upfront collection goals.

The ideal candidate has experience in health-related fields, supervisory responsibility, and strong customer service.