Registration & PBX Operations Lead

Universal Health Services; McAllen (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Universal Health Services in McAllen, TX, is seeking a Registration Supervisor to manage day-to-day operations in Registration and PBX. You will ensure 100% adherence to hospital registration procedures and participate in reducing patient wait times by stepping in to register when needed.

Strong emphasis on customer service, teamwork with physicians and other departments, and maintaining secure cash handling and cashiering procedures.

Qualifications

• 1-2 years of experience in health-related fields.
• 2 years of supervisory experience required OR 5 years with UHS Business Office with strong performance.
• Excellent customer service skills.
• Computer skills with Microsoft Office Suite.
• Commitment to Compliance Program and Code of Conduct; required training.

Responsibilities

• Supervise day-to-day operations of Registration and PBX.
• Ensure hospital registration procedures are followed 100%.
• Maintain wait times by performing patient registration when needed.
• Coordinate with physicians' offices and other departments to optimize registration.
• Oversee up-front cash collection and cashiering procedures for security.

Skills

Supervisory experience

Health-related experience

Customer service

Education

High School diploma or GED

Some college hours in related field

CPI training within 6 months of hire

Tools

Microsoft Office Suite

Job description

Universal Health Services in McAllen, TX, is seeking a Registration Supervisor to manage day-to-day operations in Registration and PBX. You will ensure 100% adherence to hospital registration procedures and participate in reducing patient wait times by stepping in to register when needed.

Strong emphasis on customer service, teamwork with physicians and other departments, and maintaining secure cash handling and cashiering procedures.