Supervisor - Admission Patient Access- FT - Heart

Universal Health Services; McAllen (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Universal Health Services in McAllen, TX is seeking a supervisor to manage day-to-day operations of the Registration and PBX areas, ensuring registration procedures are followed and wait times are minimized. You will supervise registration staff, collaborate with physicians and hospital departments, and help meet upfront collection goals while safeguarding cash handling.

Applicants should have 1-2 years in health-related fields, at least 2 years supervisory experience or 5 years with the UHS

Qualifications

• 1-2 years experience in health-related fields.
• 2 years supervisory experience required OR 5 years with UHS Business Office experience with high performance ratings.
• Excellent customer service skills are required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Supervise day-to-day operations of Registration and PBX areas.
• Ensure hospital registration procedures are followed 100% of all registrations.
• Perform patient registration to minimize wait times when needed.
• Communicate with physicians' offices and other departments to improve cooperation.
• Ensure upfront collection goals are met and cashiering procedures secure cash.

Skills

Customer service

Communication

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Responsibilities

POSITION SUMMARY:

Supervise the day to day operations of the Registration and PBX areas. Shares supervisory responsibility of all areas of registration. Ensures hospital registration procedures are followed 100% of all registration. Performs patient registration functions when needed to ensure wait times are kept at a minimum. Communicates with physicians' offices and other hospital departments to enhance cooperation to accomplish the hospital's objectives in regard to the full cycle of registering a patient to our facility. Ensures up-front collection goals are met. Monitors and ensures Cashiering procedures are followed appropriately to ensure the security of all cash.

Qualifications

QUALIFICATIONS:

• 1. One to two years experience in health related fields is necessary


• 2. Two years of supervisory experience required OR in lieu of previous supervisory experience incumbent must have 5 years previous and most recent experience with a UHS Business Office, also with higher than average annual performance ratings.


• 3. Excellent customer service skills are required.


• 4. Computer skills required with knowledge of Microsoft Office Suite. .


• 5. Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE:

• 1. High School diploma or GED required.


• 2. Some college hours in a related field preferred.


• 3. Complete CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.