Supervisor - Admission Patient Access - Heart

UHS; McAllen (TX); Presencial; USD 42 000 - 64 000; Tempo integral

Resumo da oferta

UHS is seeking a supervisor to oversee the Registration and PBX areas, ensuring smooth patient flow and adherence to registration procedures. The role involves coordinating with physicians’ offices and hospital departments to optimize the full patient registration cycle and meet upfront collection goals.

The ideal candidate has experience in health-related fields, supervisory responsibility, and strong customer service.

Qualificações

• One to two years experience in health related fields.
• Two years of supervisory experience required OR 5 years experience with a UHS Business Office with high performance ratings.
• Excellent customer service skills are required.
• Computer skills with knowledge of Microsoft Office Suite.
• Must adhere to the Compliance Program and Code of Conduct and report issues.

Responsabilidades

• Supervise day-to-day operations of the Registration and PBX areas.
• Share supervisory responsibility across all registration areas to ensure procedures are followed 100%.
• Perform patient registration when needed to minimize wait times.
• Communicate with physicians’ offices and hospital departments to improve cooperation.
• Ensure upfront collection goals are met and cashiering procedures are followed for cash security.

Conhecimentos

Customer service

Microsoft Office

Communication

Supervisory experience

Formação académica

High School diploma or GED

Some college

CPI training

Descrição da oferta de emprego

Responsibilities

POSITION SUMMARY: Supervise the day to day operations of the Registration and PBX areas. Shares supervisory responsibility of all areas of registration. Ensures hospital registration procedures are followed 100% of all registration. Performs patient registration functions when needed to ensure wait times are kept at a minimum. Communicates with physicians’ offices and other hospital departments to enhance cooperation to accomplish the hospital’s objectives in regard to the full cycle of registering a patient to our facility. Ensures up-front collection goals are met. Monitors and ensures Cashiering procedures are followed appropriately to ensure the security of all cash.

Qualifications

• One to two years experience in health related fields is necessary
• Two years of supervisory experience required OR in lieu of previous supervisory experience incumbent must have 5 years previous and most recent experience with a UHS Business Office, also with higher than average annual performance ratings.
• Excellent customer service skills are required.
• Computer skills required with knowledge of Microsoft Office Suite.
• Must demonstrate commitment and adherence to STHS’s Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

Education / Licensure

• High School diploma or GED required.
• Some college hours in a related field preferred.
• Complete CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.