Lead Patient Access & Registration Supervisor

Universal Health Services; McAllen (TX); On-site; USD 42,000 - 58,000; Full time

Job summary

Universal Health Services in McAllen, TX is seeking a supervisor to manage day-to-day operations of the Registration and PBX areas, ensuring registration procedures are followed and wait times are minimized. You will supervise registration staff, collaborate with physicians and hospital departments, and help meet upfront collection goals while safeguarding cash handling.

Applicants should have 1-2 years in health-related fields, at least 2 years supervisory experience or 5 years with the UHS

Qualifications

• 1-2 years experience in health-related fields.
• 2 years supervisory experience required OR 5 years with UHS Business Office experience with high performance ratings.
• Excellent customer service skills are required.
• Proficient in Microsoft Office Suite.

Responsibilities

• Supervise day-to-day operations of Registration and PBX areas.
• Ensure hospital registration procedures are followed 100% of all registrations.
• Perform patient registration to minimize wait times when needed.
• Communicate with physicians' offices and other departments to improve cooperation.
• Ensure upfront collection goals are met and cashiering procedures secure cash.

Skills

Customer service

Communication

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Universal Health Services in McAllen, TX is seeking a supervisor to manage day-to-day operations of the Registration and PBX areas, ensuring registration procedures are followed and wait times are minimized. You will supervise registration staff, collaborate with physicians and hospital departments, and help meet upfront collection goals while safeguarding cash handling.

Applicants should have 1-2 years in health-related fields, at least 2 years supervisory experience or 5 years with the UHS