Supervisor - Admission Patient Access- FT - Heart - South Texas Health System

ignoredontpost; McAllen (TX); Presencial; USD 25 000 - 39 000; Tempo integral

Resumo da oferta

Universal Health Services in McAllen, TX, is seeking a Registration Supervisor to manage day-to-day operations in Registration and PBX. You will ensure 100% adherence to hospital registration procedures and participate in reducing patient wait times by stepping in to register when needed.

Strong emphasis on customer service, teamwork with physicians and other departments, and maintaining secure cash handling and cashiering procedures.

Qualificações

• 1-2 years of experience in health-related fields.
• 2 years of supervisory experience required OR 5 years with UHS Business Office with strong performance.
• Excellent customer service skills.
• Computer skills with Microsoft Office Suite.
• Commitment to Compliance Program and Code of Conduct; required training.

Responsabilidades

• Supervise day-to-day operations of Registration and PBX.
• Ensure hospital registration procedures are followed 100%.
• Maintain wait times by performing patient registration when needed.
• Coordinate with physicians' offices and other departments to optimize registration.
• Oversee up-front cash collection and cashiering procedures for security.

Conhecimentos

Supervisory experience

Health-related experience

Customer service

Formação académica

High School diploma or GED

Some college hours in related field

CPI training within 6 months of hire

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Responsibilities

POSITION SUMMARY:

Supervise the day to day operations of the Registration and PBX areas. Shares supervisory responsibility of all areas of registration. Ensures hospital registration procedures are followed 100% of all registration. Performs patient registration functions when needed to ensure wait times are kept at a minimum. Communicates with physicians' offices and other hospital departments to enhance cooperation to accomplish the hospital's objectives in regard to the full cycle of registering a patient to our facility. Ensures up-front collection goals are met. Monitors and ensures Cashiering procedures are followed appropriately to ensure the security of all cash.

Qualifications

QUALIFICATIONS:

1. One to two years experience in health related fields is necessary

2. Two years of supervisory experience required OR in lieu of previous supervisory experience incumbent must have 5 years previous and most recent experience with a UHS Business Office, also with higher than average annual performance ratings.

3. Excellent customer service skills are required.

4. Computer skills required with knowledge of Microsoft Office Suite. .

5. Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer.

EDUCATION / LICENSURE:

1. High School diploma or GED required.

2. Some college hours in a related field preferred.

3. Complete CPI training within 6 months of hire and maintain certification thereafter.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.