Patient Access Supervisor - Patient Registration (Days)

Tanner Health; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Tanner Health is seeking a Registration Coordinator to coordinate registrations, pre-registrations, and centralized scheduling services within a hospital registration environment. You will support registration functions as needed to ensure smooth patient flow.

The role requires interaction with patients, families, and hospital staff, with a focus on accuracy and efficiency in a fast-paced healthcare setting.

Qualifications

• Must have strong ability to comprehend and apply a large variety of operating procedures.
• Must interact well within a team-oriented environment.
• Must be able to make independent decisions with good judgment.
• Organizational skills to maximize time and support smooth patient flow.
• Strong reading and writing skills with good spelling accuracy.
• Ability to work well under high-stress conditions.
• Capable of working in a fast-paced setting with interruptions.
• Excellent public relations and a professional demeanor when dealing with the public, staff, and patients.
• Experience related to registration or scheduling in healthcare is preferred; knowledge of ICD-10/CPT-4 coding is a plus.

Responsibilities

• Coordinate registrations and pre-registrations.
• Schedule centralized registrations and support functions as needed.
• Ensure smooth patient flow and efficient operation in a hospital registration environment.

Skills

Procedures comprehension

Team player

Independent decisions

Time management

Reading & writing

High-stress work

Fast-paced environment

Public relations

Healthcare registration

Leadership potential

Education

High School Diploma or GED

Tools

ICD-10 knowledge

Job description

Coordinates work assignments for registrations, pre-registration, and centralized scheduling services within arena registration environment as assigned. Supports registration functions by performing job duties as needed.

Education

High School Diploma or GED

Experience

Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Qualifications

• Ability to comprehend and apply a large variety of operating procedures.
• Ability to interact and work well as a part of a team oriented environment.
• Ability to make independent decisions, displaying emotional maturity and using sound judgment.
• Ability to organize for maximum time utilization and smooth patient flow.
• Ability to read and write legibly with spelling accuracy.
• Ability to work effectively in high stress situations.
• Ability to work in fast-paced environment with frequent interruptions.
• Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital and medical staff as well as with patients, families, and third-party payers.
• One year previous experience relevant to position (i.e. registration, scheduling, utilization review in healthcare). Previous experience or knowledge of ICD-10, CPT-4 coding techniques preferred. Knowledge of medical terminology preferred. Relevant training or education may be considered as experience. Management and/or experience in healthcare finance or revenue cycle preferred but not required.
• Proficient use of computer equipment.
• Proven ability to act as a positive influence in a leadership role and to effectively work with other at all levels within and outside the organization.