Patient Access Supervisor: Lead Team & Optimize Scheduling

Community Health Network; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Community Health Network is seeking a Patient Access Supervisor to manage day-to-day operations, identify improvement opportunities, and develop staff. This role partners with leaders across Patient Access, Revenue Cycle, and Hospital services to ensure efficient patient access and high-quality service delivery.

Ideal candidates will have a High School Diploma or GED, NAHAM CHAA/CHAM certifications, and 3+ years in healthcare or leadership roles, with strong communication and organizational

Qualifications

• High School Diploma or GED required.
• NAHAM CHAA or CHAM certification within 2 years from hire.
• 3+ years in healthcare, medical office, customer service, or leadership role.

Responsibilities

• Lead and develop a team through coaching, accountability, recognition, and performance management.
• Manage daily operations, staffing, scheduling, and workflow distribution.
• Monitor productivity, quality, service, and key performance metrics.
• Drive process improvement initiatives and operational excellence.
• Collaborate with leaders across Patient Access, Revenue Cycle, and related departments.
• Resolve employee, operational, and customer service issues.

Skills

Communication skills

Leadership

Time management

Customer service

Education

High School Diploma or GED

NAHAM CHAA certification

NAHAM CHAM certification

Job description

Community Health Network is seeking a Patient Access Supervisor to manage day-to-day operations, identify improvement opportunities, and develop staff. This role partners with leaders across Patient Access, Revenue Cycle, and Hospital services to ensure efficient patient access and high-quality service delivery.

Ideal candidates will have a High School Diploma or GED, NAHAM CHAA/CHAM certifications, and 3+ years in healthcare or leadership roles, with strong communication and organizational