Patient Access Supervisor — Lead Frontline Care Access

Baptist Health; Lexington (KY); On-site; USD 45,000 - 60,000; Full time

Job summary

Baptist Health in Lexington, KY seeks a Patient Access Supervisor to assist the Patient Access Manager with leadership of the department, delivering efficient registration, insurance verification, and collection of payments.

The role focuses on improving patient access to care, reducing payment delays, and supporting enhanced customer service while contributing to the financial integrity of the facility.

Qualifications

• Diploma or equivalent required.
• Minimum three years of experience in Access Services (registration, patient accounting, or financial services) or one year in supervisory/management roles.
• Experience leading a team and coordinating daily patient access operations will be highly valued.

Responsibilities

• Oversee daily operations of the Patient Access department under the Manager/Regional Director guidance.
• Support insurance verification, pre-registration, and patient payments processes to ensure smooth patient flow.
• Assist with staffing, performance feedback, and process improvements to reduce denials and delays.

Skills

Supervisory experience

Education

High School Diploma or equivalent

Job description

Baptist Health in Lexington, KY seeks a Patient Access Supervisor to assist the Patient Access Manager with leadership of the department, delivering efficient registration, insurance verification, and collection of payments.

The role focuses on improving patient access to care, reducing payment delays, and supporting enhanced customer service while contributing to the financial integrity of the facility.