Patient Access Supervisor - Hospital Operations & Quality

R1-Rc; Manhattan (KS); On-site; USD 48,000 - 59,000; Full time

Job summary

R1 RCM Inc. in Manhattan, KS, is seeking a Patient Access Supervisor to lead daily patient access operations onsite, coordinating staffing and processes to deliver efficient patient flow and high-quality service.

You will supervise a front-line team, implement quality assurance measures, stay current on insurer changes, and drive improvements across departments with a focus on accuracy and patient experience. Competitive benefits and a performance bonus are offered.

Qualifications

• Experience in Patient Access or patient facing roles within a hospital environment.
• Revenue Cycle experience
• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
• Demonstrates strong leadership qualities and good decision-making abilities.

Responsibilities

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Skills

Leadership experience

Patient Access experience

Staff scheduling

Quality assurance

Communication skills

Job description

R1 RCM Inc. in Manhattan, KS, is seeking a Patient Access Supervisor to lead daily patient access operations onsite, coordinating staffing and processes to deliver efficient patient flow and high-quality service.

You will supervise a front-line team, implement quality assurance measures, stay current on insurer changes, and drive improvements across departments with a focus on accuracy and patient experience. Competitive benefits and a performance bonus are offered.