Patient Access Supervisor – Admissions & Eligibility

Alameda Health System; Alameda (CA); Presencial; USD 46.000 - 76.000; Jornada completa

Descripción de la vacante

Alameda Health System in Alameda, CA is seeking an AHD Supervisor, Patient Access to plan, organize and supervise the Eligibility staff in the registration and admitting department. You will verify insurance, determine eligibility, and ensure a secured payer source before services are rendered, while also supervising PBX personnel.

The role emphasizes leadership, staff development, and collaboration with Social Services Agency and other hospital departments.

Formación

• High School Diploma required; associate or bachelor's degree preferred.
• Minimum one-year supervisory experience in patient access/admitting/registration
• Experience with cashiering and healthcare billing preferred

Responsabilidades

• Attends meetings on matters pertaining to the function of the unit; maintains good communications and working relationships with personnel in other units.
• Attends Social Services Agency training sessions on changes in aid regulations, interprets changes in regulation and trains AHS staff on use of new regulations.
• Coordinates the recording and accumulation of statistical information to prepare reports, as required.
• Coordinates work of the unit with the requirements of other hospital agency departments.
• Evaluates performance of employees and assists them in developing their full potential; may work different shifts as needed for training.
• Evaluates procedures for effectiveness; devises and implements changes in procedures and forms where appropriate which includes staff training.
• Handles complaints or problems which are more complex and require an overall knowledge of hospital policies and procedures.
• Interviews, selects, trains, and orients employees. Schedules available staff on a rotating basis.
• Prepares budget request and control expenditures for the unit as needed.
• Review Medi-Cal applications taken by the Financial Counselor to ensure that they are correct and complete before forwarding to the Social Services Agency.

Conocimientos

Supervisory experience

Insurance verification

Customer service

Educación

High School Diploma

Associate Degree or Bachelor’s degree preferred

Descripción del empleo

Alameda Health System in Alameda, CA is seeking an AHD Supervisor, Patient Access to plan, organize and supervise the Eligibility staff in the registration and admitting department. You will verify insurance, determine eligibility, and ensure a secured payer source before services are rendered, while also supervising PBX personnel.

The role emphasizes leadership, staff development, and collaboration with Social Services Agency and other hospital departments.