Patient Access Specialist: Welcoming, Efficient Care Access

UTMB Health; Webster (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

UTMB Health in Webster, Texas, is seeking a Patient Access Specialist for the Access Center. The role focuses on delivering a welcoming and efficient caller experience while routing inquiries through the appropriate departments.

You will represent UTMB’s voice, assess caller needs, and maintain a calm, professional atmosphere across multiple functions to ensure smooth access to services. A high school diploma or equivalent and experience in customer service or clerical work are preferred, with

Qualifications

• Bachelor's degree or equivalent plus two years of customer service and/or clerical experience.
• Represents the voice of UTMB and creates a nurturing, competent atmosphere for callers.
• Determines caller needs while navigating multiple functions and departments.

Skills

Customer service

Education

Bachelor's degree or equivalent

Job description

UTMB Health in Webster, Texas, is seeking a Patient Access Specialist for the Access Center. The role focuses on delivering a welcoming and efficient caller experience while routing inquiries through the appropriate departments.

You will represent UTMB’s voice, assess caller needs, and maintain a calm, professional atmosphere across multiple functions to ensure smooth access to services. A high school diploma or equivalent and experience in customer service or clerical work are preferred, with