Patient Access Specialist - Access Center

UTMB Health; Webster (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

UTMB Health in Webster, Texas, is seeking a Patient Access Specialist for the Access Center. The role focuses on delivering a welcoming and efficient caller experience while routing inquiries through the appropriate departments.

You will represent UTMB’s voice, assess caller needs, and maintain a calm, professional atmosphere across multiple functions to ensure smooth access to services. A high school diploma or equivalent and experience in customer service or clerical work are preferred, with

Qualifications

• Bachelor's degree or equivalent plus two years of customer service and/or clerical experience.
• Represents the voice of UTMB and creates a nurturing, competent atmosphere for callers.
• Determines caller needs while navigating multiple functions and departments.

Skills

Customer service

Education

Bachelor's degree or equivalent

Job description

Patient Access Specialist - Access Center

Webster, Texas, United States

Medical Administrative

UTMB Health

Requisition # 2403897

Bachelor's degree or equivalent (High School or equivalent and two years customer service and/or clerical experience)Job description:Represents the voice of UTMB. Creates a nurturing, competent and confident **voice atmosphere** for all callers to the Access Center. Is skillful in determining the callers need while maintaining a seamless atmosphere for the caller regardless of the need to navigate through multiple functions and departments.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

Compensation