Patient Access Specialist: Warm Front Desk Care

LCMC Health; Metairie (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

LCMC Health in Metairie, LA seeks a Patient Access Associate to warmly welcome patients, schedule visits, and ensure accurate, secure patient information. The role partners with clinic staff to keep daily operations smooth and patient-focused.

You will verify insurance, register patients, and explain financial responsibilities while maintaining a compassionate, professional demeanor in a busy outpatient setting.

Qualifications

• Strong customer service and communication skills.
• Empathy, professionalism, and attention to detail.
• Comfort working in a fast-paced clinic.

Responsibilities

• Greet patients in person and by phone.
• Schedule and check in patients for clinic visits.
• Register patients and verify insurance and demographics.
• Scan documents and verify coverage.
• Explain financial responsibility and collect payments when appropriate.

Skills

Customer service

Communication

Empathy

Attention to detail

Education

HS Diploma/GED or 2 years experience

Job description

LCMC Health in Metairie, LA seeks a Patient Access Associate to warmly welcome patients, schedule visits, and ensure accurate, secure patient information. The role partners with clinic staff to keep daily operations smooth and patient-focused.

You will verify insurance, register patients, and explain financial responsibilities while maintaining a compassionate, professional demeanor in a busy outpatient setting.