Patient Access Specialist: Smooth Registration & Insurance

Banner Health Corporate; South Tucson (AZ); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

401(k) with company match

Tuition aid

Job summary

Banner Health in Tucson, AZ seeks a Patient Access Services Representative to greet patients, verify insurance, and register with compassion. The role includes collecting financial liabilities, guiding patients through financial counseling, and ensuring accurate documentation to support compliant care.

The position emphasizes collaboration with clinical teams to improve patient flow and satisfaction using multiple hospital systems.

Qualifications

• High school diploma or GED required.
• Customer service skills or knowledge of patient financial services or insurance industry experience.
• Strong interpersonal, oral, and written communication skills.
• Proficient with common office software.

Responsibilities

• Greet patients and verify insurance; register quickly and compassionately.
• Collect patient financial liability and assist with counseling as needed.
• Ensure documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Use multi-system technology to streamline patient intake and records.

Skills

Customer service skills

Patient financial services knowledge

Strong communication skills

Office software proficiency

Education

High school diploma/GED

Tools

Office software

Job description

Banner Health in Tucson, AZ seeks a Patient Access Services Representative to greet patients, verify insurance, and register with compassion. The role includes collecting financial liabilities, guiding patients through financial counseling, and ensuring accurate documentation to support compliant care.

The position emphasizes collaboration with clinical teams to improve patient flow and satisfaction using multiple hospital systems.