Patient Access Specialist: Registration & Insurance

Trinity Health; Wilmington (DE); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

403B

Education assistance

Pet insurance

Job summary

Trinity Health’s Saint Francis Hospital in Wilmington, DE, seeks a Patient Registration Rep to perform outpatient and inpatient registration duties. The role emphasizes accurate data capture, information provision to patients and families, and ensuring financial requirements are met while delivering outstanding service.

The PAR I position covers up-front registrations, communicates with care teams to optimize patient flow, and supports a welcoming, patient-centered environment.

Qualifications

• High School graduate (or equivalent) required.
• 1+ year experience in hospital admissions, business office, or physician's office.
• Knowledge of EPIC EMR is required.
• Knowledge of insurance verification is highly preferred.
• Strong verbal and written communication skills; medical terminology knowledge.
• HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

• Handle outpatient and inpatient registration; provide information to patients and families.
• Ensure patients meet financial requirements and assist with payment options.
• Deliver excellent patient-focused customer service and coordinate with service areas to maximize patient flow.

Skills

Verbal and written communication

Medical Terminology

Education

High School diploma

HFMA CRCR or NAHAM CHAA within 1 year

Tools

EPIC EMR

Insurance verification system

Job description

Trinity Health’s Saint Francis Hospital in Wilmington, DE, seeks a Patient Registration Rep to perform outpatient and inpatient registration duties. The role emphasizes accurate data capture, information provision to patients and families, and ensuring financial requirements are met while delivering outstanding service.

The PAR I position covers up-front registrations, communicates with care teams to optimize patient flow, and supports a welcoming, patient-centered environment.