Patient Access Specialist — Sign-On Bonus & Caring Impact

UnitedHealth Group; Cambridge (MN); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UnitedHealth Group is seeking a Patient Access Clerk to warmly greet patients in person and guide them through the standard registration process. The role includes collecting demographics and insurance details, performing check-in and interviews, and directing patients to their appointments.

The position offers a structured schedule and opportunities to support various financial assistance processes. Experience in customer service and proficiency with Microsoft Office are preferred, with a

Qualifications

• 6+ months of customer service experience in an office/hospital setting.
• Intermediate level of proficiency with Microsoft Office products.
• Ability to work a 2-week rotating schedule as described.

Responsibilities

• Greet and welcome patients in person.
• Collect demographic and insurance information.
• Check in and interview patients to complete paperwork.
• Direct patients to their appointments or procedures.
• Assist in scheduling add-on appointments.

Skills

Customer service

Microsoft Office

Tools

Epic

Job description

UnitedHealth Group is seeking a Patient Access Clerk to warmly greet patients in person and guide them through the standard registration process. The role includes collecting demographics and insurance details, performing check-in and interviews, and directing patients to their appointments.

The position offers a structured schedule and opportunities to support various financial assistance processes. Experience in customer service and proficiency with Microsoft Office are preferred, with a