Patient Access Specialist: Scheduling & Verification

Houstonmethodistcareers; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Houston Methodist seeks a Patient Access Representative to handle scheduling, insurance verification, and registration, serving as the primary contact for patients, staff, physicians, and insurers. Accurate data entry and billing coordination are essential to initiate financial clearance and smooth patient flow.

Ideal candidates will have a high school diploma or equivalent, 3 years in a healthcare setting, and strong communication and problem-solving skills.

Qualifications

• High School diploma or equivalent required.
• 3 years of experience in a healthcare environment involving registration, scheduling, insurance verification, and/or business office.
• Excellent customer service and professional communication skills.
• Ability to analyze and solve problems and to multi-task in a fast-paced environment.
• Knowledge of basic registration/access functions and insurance procedures.
• Basic understanding of medical terminology and diagnosis/procedural codes.
• Proficient computer skills and ability to learn and navigate multiple software programs.

Responsibilities

• Performs multiple patient access functions including scheduling, insurance verification, and registration.
• Acts as liaison between patients, staff, physicians/physician offices, and insurance providers.
• Enter and maintain accurate scheduling, insurance, and registration data in systems to initiate financial clearance.
• Transcribe orders or verify referrals as needed.
• Contributes to patient flow and ensures timely service and satisfaction.

Skills

Customer service

Communication skills

Multi-tasking

Problem solving

Computer skills

Medical terminology

Registration/insurance knowledge

Attention to detail

Education

High School diploma or equivalent

Job description

Houston Methodist seeks a Patient Access Representative to handle scheduling, insurance verification, and registration, serving as the primary contact for patients, staff, physicians, and insurers. Accurate data entry and billing coordination are essential to initiate financial clearance and smooth patient flow.

Ideal candidates will have a high school diploma or equivalent, 3 years in a healthcare setting, and strong communication and problem-solving skills.