Patient Access & Scheduling Specialist

Houstonmethodistcareers; Tennessee; On-site; USD 38,000 - 48,000; Full time

Job summary

Houston Methodist seeks a Patient Access Representative to manage scheduling, insurance verification, and registration. You will connect patients, staff, physicians, and insurers to resolve questions and ensure smooth financial clearance.

The role requires accurate data entry into multiple systems, strong customer service, and the ability to handle busy, detail-oriented workflows with professionalism and HIPAA-compliant practices.

Qualifications

• Three years of experience in a healthcare environment with registration, scheduling, or insurance verification.
• High school diploma or equivalent education.
• Strong English communication and customer service skills.

Responsibilities

• Perform scheduling, insurance verification, and registration tasks daily.
• Serve as liaison between patients, staff, physicians, and insurers.
• Enter accurate scheduling and insurance data into multiple systems for financial clearance.
• Support transcription of orders or referrals as needed.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication skills

Problem solving

Multi-tasking

Data entry / accuracy

Medical terminology basics

Education

High school diploma or equivalent

Job description

Houston Methodist seeks a Patient Access Representative to manage scheduling, insurance verification, and registration. You will connect patients, staff, physicians, and insurers to resolve questions and ensure smooth financial clearance.

The role requires accurate data entry into multiple systems, strong customer service, and the ability to handle busy, detail-oriented workflows with professionalism and HIPAA-compliant practices.