Patient Access Specialist: Scheduling & Registration

Huggins Hospital; Wolfeboro (NH); On-site; USD 36,000 - 48,000; Full time

Job summary

Huggins Hospital seeks an administrative professional to support Provider Practices with scheduling, pre-registration, and check-in duties. This role requires accurate data entry in Allscripts and Evident, patient privacy adherence, and strong interpersonal communication.

The incumbent will navigate calls, coordinate appointments, collect co-pays, and provide patient education on portal usage. Cross-coverage across practices is expected to ensure seamless patient access.

Qualifications

• Prior healthcare administrative experience preferred.
• Excellent interpersonal communication and attention to detail required.
• Ability to manage phone calls, scheduling and patient inquiries with discretion.

Responsibilities

• Schedule, interview and pre-register patients for Provider Services.
• Answer calls related to scheduling appointments and provide provider bios and locations.
• Enter demographic and insurance data into Allscripts and Evident systems; document for billing.
• Collect co-pays and explain billing basics; direct questions to appropriate staff.
• Maintain a clean, organized office; provide cross-coverage across practices.
• Assist patients with Follow My Health Portal and health information resources.

Skills

Interpersonal communication

Attention to detail

Phone etiquette

HIPAA compliance

Customer service

Tools

Allscripts EMR

Evident system

Job description

Huggins Hospital seeks an administrative professional to support Provider Practices with scheduling, pre-registration, and check-in duties. This role requires accurate data entry in Allscripts and Evident, patient privacy adherence, and strong interpersonal communication.

The incumbent will navigate calls, coordinate appointments, collect co-pays, and provide patient education on portal usage. Cross-coverage across practices is expected to ensure seamless patient access.