Patient Access Representative I

Arkansas Children's; Little Rock (AR); In loco; USD 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

Arkansas Children's is seeking a daytime, full-time Access Primary Care Clinic scheduler to manage patient appointments and registrations in a busy outpatient setting.

The role involves coordinating referrals, verifying insurance, collecting co-payments, and activating MyChart while maintaining a welcoming, patient-centered environment. Safety-sensitive; standard vaccines and tobacco-free workplace.

Competenze

• No formal education requirements.
• High school diploma or GED or equivalent recommended.

Mansioni

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Formazione

No education requirements

High school diploma or GED recommended

Descrizione del lavoro

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift

Day Shift

Time Type

Full time

Department

CC017116 Access Primary Care Clinic

Summary

Monday to Friday, 8:30 a.m. to 5:00 p.m.

Salary

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information: Responsible for Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Required Education

No education requirements

Recommended Education

High school diploma or GED or equivalent

Required Work Experience

Entry Level - Experience Not Required.

Description

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.