Patient Access & Scheduling Specialist - Urogynecology

Inova Health System; Virginia; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

Retirement match (5%)

Tuition and loan assistance

Mental health support

Paid time off & parental leave

Job summary

Inova Health in Northern Virginia is seeking a Patient Access Associate for the Urogynecology team at Willow Oaks. This full-time day position handles patient intake, registration, insurance verification, data entry, and scheduling in a fast-paced clinical setting.

The role emphasizes HIPAA compliance, compassionate patient communication, and collaboration with case management and billing teams. Inova offers comprehensive benefits and a supportive work environment in the D.C. metro area.

Qualifications

• High school diploma or equivalent required.
• Preferred qualifications include an associate or bachelor's in a healthcare field.

Responsibilities

• Registers patients, verifies identity and insurance, and collects basic information.
• Scans documents, uses EMR and eligibility tools to document patient data.
• Notifies case managers and documents referrals.
• Provides estimates and collects payments (financial counseling).
• Verifies basic eligibility and coverage with insurance providers.
• Answers routine questions and escalates patient concerns.
• Schedules routine appointments and assists with check-in at kiosks.
• Ensures compliance with HIPAA and OSHA regulations.

Education

High School diploma or equivalent

Associate/Bachelor’s in healthcare related field

Job description

Inova Health in Northern Virginia is seeking a Patient Access Associate for the Urogynecology team at Willow Oaks. This full-time day position handles patient intake, registration, insurance verification, data entry, and scheduling in a fast-paced clinical setting.

The role emphasizes HIPAA compliance, compassionate patient communication, and collaboration with case management and billing teams. Inova offers comprehensive benefits and a supportive work environment in the D.C. metro area.