Patient Access Specialist: Scheduling & Eligibility

Memorialhermann; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Memorial Hermann in the United States is seeking a detail-oriented Patient Access Specialist to schedule patient appointments, verify eligibility, and post payments in our system. You will ensure medical necessity compliance, collect demographic and financial information, and explain forms to patients with accuracy and empathy.

This role requires at least two years of hospital or customer service experience, strong typing skills, and the ability to multi-task while maintaining high standards of

Qualifications

• Two years of hospital or customer service experience.
• Proficient typing/keyboard skills.
• Ability to multi-task and communicate effectively.

Responsibilities

• Schedules patient appointments and enters information accurately.
• Verifies insurance eligibility and benefits; posts payments.
• Explains forms to patients or guarantors and secures signatures.
• Maintains compliance with medical necessity requirements and internal policies.
• Collaborates with physicians, departments, insurers and patients to resolve issues.

Skills

Hospital experience

Customer service

Typing

Job description

Memorial Hermann in the United States is seeking a detail-oriented Patient Access Specialist to schedule patient appointments, verify eligibility, and post payments in our system. You will ensure medical necessity compliance, collect demographic and financial information, and explain forms to patients with accuracy and empathy.

This role requires at least two years of hospital or customer service experience, strong typing skills, and the ability to multi-task while maintaining high standards of