Patient Access Specialist: Scheduling & Benefits

Brown-University-Health-1; Pawtucket (RI); On-site; USD 18 - 30; Full time

Job summary

Brown University Health in Pawtucket, Rhode Island, is seeking a Patient Access Representative to support front desk operations, patient registration, and data collection for reimbursement. This role requires accurate record-keeping and professional interaction with patients and staff.

The position emphasizes strong communication, basic math, and computer skills, with standard Monday–Friday daytime hours and a focus on accurate information management.

Qualifications

• Minimum High School Diploma or equivalent.
• At least one-year experience with Third Party Payers or in a human service office environment.
• Must be comfortable working in a computer environment.
• Ability to work with billing and patient data and maintain confidentiality.
• Excellent written and verbal communication.

Responsibilities

• Greet clients and visitors as receptionist.
• Schedule appointments and reminders for providers.
• Maintain front desk calendars and daily prep.
• Collect information for reimbursement and registrations.
• Register new clients and open electronic case files.
• Verify benefits with insurance carriers and enter data.
• Obtain authorizations and monitor reimbursements.
• Maintain client data and process payments.
• Assist in developing improved procedures and generate reports.
• Perform light secretarial duties and other duties as assigned.

Skills

Communication skills

Math skills

Spreadsheet

Word processing

Training/certifications

Interpersonal skills

Professional communication

Education

High School Diploma

Tools

Spreadsheet software

Word processing software

Job description

Brown University Health in Pawtucket, Rhode Island, is seeking a Patient Access Representative to support front desk operations, patient registration, and data collection for reimbursement. This role requires accurate record-keeping and professional interaction with patients and staff.

The position emphasizes strong communication, basic math, and computer skills, with standard Monday–Friday daytime hours and a focus on accurate information management.