Patient Access Specialist: Registration, Scheduling & Billing

Tenet Healthcare; San Antonio (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Tenet Healthcare is seeking a Patient Access representative at Mission Trails Baptist to support scheduling, registration, pre-admission and admission tasks. You will collect patient demographics, protect PHI, and communicate payment responsibilities to ensure smooth financial clearance for services.

The role requires accurate data collection, strong customer service, and the ability to work across hospital departments, including Emergency Department. Training in Conifer standards is provided.

Qualifications

• High school diploma or GED required.
• 0–1 year in a customer service role.
• 0–1 year administrative experience in medical facility or health insurance preferred.
• Some college coursework preferred.

Responsibilities

• Greet patients and complete full patient registration at date of service.
• Explain and secure hospital & patient legal forms; scan PHI; assist with scheduling procedures as needed.
• Explain patient financial liabilities and collect payments following policy.

Skills

Typing 35 wpm

PC/CRT use

Customer service

Fast-paced work

Communication skills

Third party payor knowledge

Compliance awareness

Multi-area flexibility

Negotiation to collect payments

Relationship building

Education

High School Diploma or GED

Some college coursework

Job description

Tenet Healthcare is seeking a Patient Access representative at Mission Trails Baptist to support scheduling, registration, pre-admission and admission tasks. You will collect patient demographics, protect PHI, and communicate payment responsibilities to ensure smooth financial clearance for services.

The role requires accurate data collection, strong customer service, and the ability to work across hospital departments, including Emergency Department. Training in Conifer standards is provided.