Patient Access Specialist II: Registration, Scheduling & Billing

Tenet Healthcare; New London (NH); On-site; USD 25,000 - 34,000; Full time

Job summary

Conifer Health, part of the Tenet family, is recruiting a Patient Access representative to support scheduling, registration, pre-admission and admission activities. You will collect accurate patient demographics, explain forms, and ensure compliance with hospital policies while guiding patients through the process.

The role emphasizes customer service, insurance verification, and cash handling within a fast-paced hospital setting.

Qualifications

• High School Diploma or GED required.
• 0–1 year in a Customer Service role.
• 0–1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework is preferred

Responsibilities

• Greet patients, register at date of service, and explain forms per policies.
• Educate patients about financial liabilities and process payments under cash control policies.
• Verify insurance, obtain authorizations, and coordinate post-discharge care as needed

Skills

Customer service

Typing 35 wpm

Scheduling support

Education

High School Diploma or GED

0–1 year in Customer Service

Some college coursework

Tools

Scheduling system

Job description

Conifer Health, part of the Tenet family, is recruiting a Patient Access representative to support scheduling, registration, pre-admission and admission activities. You will collect accurate patient demographics, explain forms, and ensure compliance with hospital policies while guiding patients through the process.

The role emphasizes customer service, insurance verification, and cash handling within a fast-paced hospital setting.