Patient Registration & Scheduling Specialist

UK King's Daughters; Grayson (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

UK King’s Daughters is seeking a Patient Registration Assistant for on-site duties in Grayson, KY. The role involves collecting patient demographics, verifying insurance, scheduling appointments, and supporting front-desk operations with a focus on accuracy and confidentiality.

Ideal candidates will have a high school diploma (or equivalent) and 0–2 years in a healthcare setting. The position requires attention to detail and customer-friendly service in a fast-paced environment.

Qualifications

• High school diploma or equivalent experience.
• 0–2 years of experience in a healthcare, clinical setting, or a relevant area.
• An equivalent combination of education and experience may be considered.
• All experience must be paid and in the same related field.
• Part-time and PRN experience will be prorated based on hours worked per week.
• Volunteer work and internships for academic credit are not counted.

Responsibilities

• Registers patients according to established workflows and ensures accurate entry of demographic and insurance information for medical records and billing.
• Verifies health insurance and completes pre-certification when necessary.
• Collects co-pays, deductibles, and out-of-pocket payments, manages daily cash activities, and ensures proper balancing, verification, and deposit.
• Answers phones, schedules appointments, completes patient referrals, and processes documentation in a timely and courteous manner.
• Maintains confidentiality and processes information and medical records requests.
• Greets and assists patients, visitors, and staff, providing accurate information and directing them to appropriate destinations.

Job description

UK King’s Daughters is seeking a Patient Registration Assistant for on-site duties in Grayson, KY. The role involves collecting patient demographics, verifying insurance, scheduling appointments, and supporting front-desk operations with a focus on accuracy and confidentiality.

Ideal candidates will have a high school diploma (or equivalent) and 0–2 years in a healthcare setting. The position requires attention to detail and customer-friendly service in a fast-paced environment.