Patient Access Specialist — Registration & Scheduling

Singing River Health System; Pascagoula (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Singing River Health System is seeking a Registration Specialist to greet patients and visitors, collect demographic, financial, and insurance data, and verify insurance pre-certifications. The role supports revenue cycle with accurate registrations and privacy compliance.

The position emphasizes customer service, attention to detail, and effective communication in a hospital setting. Training provided, with some flexible scheduling at Singing River Pascagoula Hospital.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred.

Responsibilities

• Interview patients and/or their representatives to obtain complete demographic, financial, and insurance information required for billing and collecting patient accounts.
• Conduct screening for insurance pre-certification requirements.
• Minimize medical risk by correctly identifying the patient and ensuring proper privacy practices.

Skills

Customer service

Communication

De-escalation training

Attention to detail

Education

High school diploma

Some college preferred

Tools

MS Outlook

MS Word

Computer literacy

Job description

Singing River Health System is seeking a Registration Specialist to greet patients and visitors, collect demographic, financial, and insurance data, and verify insurance pre-certifications. The role supports revenue cycle with accurate registrations and privacy compliance.

The position emphasizes customer service, attention to detail, and effective communication in a hospital setting. Training provided, with some flexible scheduling at Singing River Pascagoula Hospital.