Patient Access & Registration Specialist

Singing River Health System; Ocean Springs (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Singing River Health System seeks a Patient Access Services Registration Specialist to greet patients, collect demographic and insurance data, and support accurate billing. The role emphasizes strong customer service, privacy compliance, and efficient information gathering in a hospital setting.

Responsibilities include interviewing patients, verifying insurance, and ensuring accurate records while upholding SRHS privacy standards and patient rights.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred.

Responsibilities

• Interview patients or representatives to collect demographic, financial, and insurance information for billing and collections.
• Screen for insurance pre-certification requirements and ensure accuracy of patient records and privacy practices.
• Contribute to revenue cycle success by meeting accuracy and task standards in registrations.

Skills

Customer service

Communication

De-escalation

Attention to detail

Multi-tasking

MS Outlook

Microsoft Word

Education

High school diploma or equivalent

Some college preferred

Tools

MS Outlook

Microsoft Word

Computer proficiency

Job description

Singing River Health System seeks a Patient Access Services Registration Specialist to greet patients, collect demographic and insurance data, and support accurate billing. The role emphasizes strong customer service, privacy compliance, and efficient information gathering in a hospital setting.

Responsibilities include interviewing patients, verifying insurance, and ensuring accurate records while upholding SRHS privacy standards and patient rights.