Patient Access Specialist — Registration & Scheduling

CommonSpirit Health; Mount Sterling (KY); On-site; USD 22,000 - 31,000; Full time

Job summary

CommonSpirit Health's Saint Joseph Mount Sterling campus is seeking a patient access specialist to perform registration and admitting functions across hospital access points. You will verify demographics and insurance, use multiple systems, and support timely access to care while maintaining privacy and compliance.

Key duties include scheduling, documenting interactions, collecting patient liabilities, and providing patient-facing support through calls and other channels to ensure a positive

Qualifications

• 1 year relevant healthcare experience, patient access preferred.
• Knowledge of patient registration procedures and documentation, health insurance payers, and real-time eligibility verifications.

Responsibilities

• Perform patient registration across access points with accurate demographics.
• Scan, index, and manage patient documentation for billing and clinical workflows.
• Communicate financial responsibility and collect payments at the time of service.
• Schedule, confirm, and revise patient appointments.
• Identify and resolve routine discrepancies; escalate complex issues.
• Provide patient-facing support via phone and approved channels.

Skills

Patient registration

Healthcare experience

Insurance verification

Data entry

Communication skills

EHR systems

Scheduling software

Education

High School Diploma or GED

Tools

EHR systems

Scheduling software

Job description

CommonSpirit Health's Saint Joseph Mount Sterling campus is seeking a patient access specialist to perform registration and admitting functions across hospital access points. You will verify demographics and insurance, use multiple systems, and support timely access to care while maintaining privacy and compliance.

Key duties include scheduling, documenting interactions, collecting patient liabilities, and providing patient-facing support through calls and other channels to ensure a positive