Patient Access Specialist: Registration & Front Desk

Memorial Home Services; Lincoln (IL); Sur place; USD 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Memorial childcare

Mental Health Services

Growth opportunities

Continuing Education

401(k)

Life Insurance

Pet Insurance

Flexible Spending Account

Adoption Assistance

Résumé du poste

Memorial Home Services seeks a Patient Access Associate to support pre-registration and registration at Lincoln Memorial Hospital in Lincoln, Illinois. The role emphasizes accurate collection of patient demographics, third-party information, and timely registration to ensure proper reimbursement and service flow.

The position also covers front-desk switchboard responsibilities and coordination with ancillary departments to optimize patient experience and hospital operations in a fast-paced

Qualifications

• 2 years of customer service experience preferred.
• Medical terminology, medical office, registration or billing experience strongly preferred.
• Familiarity with state and federal regulations, insurance requirements/guidelines, and hospital policies within 1 year of hire.

Responsabilités

• Assist in pre-registration and registration of patients at Lincoln Memorial Hospital.
• Collect and verify patient demographics and third-party information with high accuracy.
• Serve as hospital switchboard and dispatcher for emergent situations.
• Act as liaison between ancillary departments and Patient Access Services.

Connaissances

Interpersonal skills

Customer service

Computer skills

Critical thinking

Multitasking

Attention to detail

Oral communication

Written communication

Formation

High School Diploma / GED

Description du poste

Memorial Home Services seeks a Patient Access Associate to support pre-registration and registration at Lincoln Memorial Hospital in Lincoln, Illinois. The role emphasizes accurate collection of patient demographics, third-party information, and timely registration to ensure proper reimbursement and service flow.

The position also covers front-desk switchboard responsibilities and coordination with ancillary departments to optimize patient experience and hospital operations in a fast-paced