Patient Access Specialist - Registration & Concierge

Evans Memorial Hospital; Claxton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Evans Memorial Hospital is seeking a Patient Access Registrar to efficiently register patients at the Claxton facility, manage demographic and insurance information, and coordinate with medical staff and patients while upholding privacy standards.

The role requires strong customer service, professionalism, and familiarity with a hospital switchboard. Responsibilities include greeting patients, verifying details, collecting payments and directing inquiries as needed.

Qualifications

• Education level equivalent to completion of four years of high school.
• Patient Access Certification required.
• Typing speed of 28 words per minute.
• Clerical experience in a healthcare setting preferred.

Responsibilities

• Register patients and document discharge information promptly in accordance with HIPAA and hospital policies.
• Greet patients and visitors professionally with a positive attitude and proper body language.
• Verify and input accurate patient demographics and guarantor information; assign correct patient type and service code.
• Collect and verify insurance information; scan insurance cards and IDs; obtain required signatures.
• Operate the switchboard efficiently and handle telephone communications with courtesy and accuracy.

Skills

Customer service

Switchboard operations

Professional communication

Confidentiality

Education

High school diploma or equivalent

Patient Access Certification

Tools

CPSI

MS Office

Job description

Evans Memorial Hospital is seeking a Patient Access Registrar to efficiently register patients at the Claxton facility, manage demographic and insurance information, and coordinate with medical staff and patients while upholding privacy standards.

The role requires strong customer service, professionalism, and familiarity with a hospital switchboard. Responsibilities include greeting patients, verifying details, collecting payments and directing inquiries as needed.