Patient Access & Registration Specialist

Down East Community Hospital; Calais (ME); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

Teladoc telemedicine access

Employer paid life insurance

403(b) retirement plan

Generous time off

Dental insurance

Vision insurance

Disability insurance

Job summary

Down East Community Hospital is seeking a registration clerk to manage front desk activities, switchboard, and patient registration with a focus on courteous service and accuracy. You will educate patients on topics including privacy notices and consent processes while supporting hospital operations.

The role requires strong communication, organization, and the ability to work under pressure in a busy health system setting, with attention to regulatory and billing guidelines.

Qualifications

• Must have strong communication and organizational skills.
• Experience with computer systems and accurate typing is expected.
• Knowledge of medical terminology helpful for patient interactions.
• Familiarity with various health insurance plans and benefits.
• Able to operate in a fast-paced office and manage interruptions.

Responsibilities

• Process patients for all hospital services at the front desk, switchboard, and registration."
• Provide courteous, professional assistance and patient education on topics like Free Care, Advanced Directives, Patient Rights, and Privacy Notices."

Skills

Communication

Typing

Medical terminology

Health insurance plans

Office operations

Independence

Teamwork

Education

High School Diploma or GED

Tools

Computer systems

Job description

Down East Community Hospital is seeking a registration clerk to manage front desk activities, switchboard, and patient registration with a focus on courteous service and accuracy. You will educate patients on topics including privacy notices and consent processes while supporting hospital operations.

The role requires strong communication, organization, and the ability to work under pressure in a busy health system setting, with attention to regulatory and billing guidelines.