Patient Access Specialist — Registration & Billing Support

Riverside Health System; Newport News (VA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Health System in Newport News, Virginia, is seeking a Patient Access Representative to register patients, verify demographics, and ensure accurate billing and compliance. You will handle registration data, patient inquiries, and facilitate Time of Service collections while maintaining patient confidentiality and safety.

The role emphasizes accurate data entry, responsive customer service, and adherence to EMTALA and privacy regulations in a busy hospital setting.

Qualifications

• High School Diploma or GED is required.
• 1 year Billing/Customer Service/Patient Registration preferred.

Responsibilities

• Obtains or validates patient information and registers patients into the software system with a high level of customer service.
• Ensures all necessary demographic and financial data are documented in the system.
• Maintains patient safety and confidentiality of PHI during patient identification and registration.
• Works daily reports and account work queues to ensure data integrity in registration.
• Handles patient inquiries related to registration.

Education

High School Diploma or GED

Job description

Riverside Health System in Newport News, Virginia, is seeking a Patient Access Representative to register patients, verify demographics, and ensure accurate billing and compliance. You will handle registration data, patient inquiries, and facilitate Time of Service collections while maintaining patient confidentiality and safety.

The role emphasizes accurate data entry, responsive customer service, and adherence to EMTALA and privacy regulations in a busy hospital setting.