Patient Access Specialist: Registration & Billing Expert

Kingman Healthcare; Kingman (AZ); On-site; USD 36,000 - 52,000; Full time

Job summary

Kingman Healthcare is seeking a Patient Access Representative to handle the registration process, verify benefits, collect copays, balance accounts, and perform data entry in the EHR. The role supports patient satisfaction and departmental efficiency across clinics.

The position requires strong customer service, ability to multitask, and familiarity with insurance verification and pre-authorizations. May involve nights, weekends, and extended hours as needed.

Qualifications

• Education: High School Diploma or equivalent.
• 1 year of customer service experience in an office setting.
• 1 year of registration or billing experience in healthcare for Lead PAR.

Responsibilities

• Provides excellent customer service and supports patient satisfaction goals.
• Fields calls, directs inquiries, and assists patients with registration and eligibility.
• Balances cash and processes payments; verifies insurance and obtains pre-authorizations.
• Leads PAR team tasks, conducts QA audits, and supports schedule coverage.

Skills

Multitasking

Communication

Technical literacy

Customer service

Education

High School Diploma or equivalent

Tools

Phone systems

Scanner

Fax

Job description

Kingman Healthcare is seeking a Patient Access Representative to handle the registration process, verify benefits, collect copays, balance accounts, and perform data entry in the EHR. The role supports patient satisfaction and departmental efficiency across clinics.

The position requires strong customer service, ability to multitask, and familiarity with insurance verification and pre-authorizations. May involve nights, weekends, and extended hours as needed.