Patient Access Pro (PRN) - Registration & Billing Expert

Novant Health; Matthews (NC); On-site; USD 25,000 - 33,000; Part time

Job summary

Novant Health Matthews Medical Center is seeking a Patient Access Specialist (PRN) to support registration and pre-registration activities across days, nights, and weekends. You will collect demographics, verify information, and assist patients with compassionate service in a fast-paced setting.

The role emphasizes accuracy, regulatory compliance, and effective communication with patients and payors, with bedside registration support as needed.

Qualifications

• Requires relevant experience in patient access, registration, billing, or related healthcare roles.
• Strong customer service and communication skills essential.
• Ability to work in a fast-paced environment with shifting priorities.

Responsibilities

• Provide patient registration, pre-registration, and verification services.
• Collect and process patient demographic and financial information accurately.
• Identify payment sources, collect payments, and communicate with insurers and staff.
• Maintain up-to-date knowledge of federal and state compliance regulations and Joint Commission standards.
• Assist patients physically when needed, including bedside registration based on facility and shift needs.
• Thrive in a fast-paced environment, delivering calm, professional service at all times.

Skills

Customer service

Interpersonal skills

Attention to detail

Effective communication

Education

High School Diploma or GED

Tools

Patient registration system

Basic computer skills

Job description

Novant Health Matthews Medical Center is seeking a Patient Access Specialist (PRN) to support registration and pre-registration activities across days, nights, and weekends. You will collect demographics, verify information, and assist patients with compassionate service in a fast-paced setting.

The role emphasizes accuracy, regulatory compliance, and effective communication with patients and payors, with bedside registration support as needed.