Patient Access Specialist - PRN (Community Health)

JPS Health Network; Fort Worth (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

JPS Health Network in Fort Worth, TX is seeking a Patient Access Representative PRN to greet patients and handle registration for services, ensuring accuracy of demographics and insurance information. You will support pre-visit processes and assist with financial documentation, while maintaining confidentiality and a patient-centered approach.

Responsibilities include using AIDET principles to communicate, verifying insurance, scheduling, and collecting anticipated costs.

Qualifications

• High School Diploma, GED, or equivalent.
• 1+ years of relevant work experience.
• 1+ year of experience using Microsoft Office Suite including Word, Excel and Outlook.
• Patient Access - General Consent Orientation and Patient Financial Experience Training if assigned to Patient Access... (see job description)

Responsibilities

• Greets and directs patients and visitors in person and over the phone utilizing AIDET principles.
• Accurately identifies patient and registers JPS patients while maintaining regulatory knowledge for accurate reporting/billing.
• Explains and secures consent for all registration forms including general consent forms and notices of privacy practices.
• Collects patient owed cost sharing amounts and reconciles cash drawer at end of shift.
• Acquires precertification status on applicable services and verifies insurance information.
• Coordinates and schedules appointments to expedite patient access to care, minimizing no-shows.
• Maintains Epic work queue, quality assurance, and productivity with minimal errors.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School Diploma, GED, or equivalent

Certified Healthcare Access Associate (CHAA)

Job description

JPS Health Network in Fort Worth, TX is seeking a Patient Access Representative PRN to greet patients and handle registration for services, ensuring accuracy of demographics and insurance information. You will support pre-visit processes and assist with financial documentation, while maintaining confidentiality and a patient-centered approach.

Responsibilities include using AIDET principles to communicate, verifying insurance, scheduling, and collecting anticipated costs.