Patient Access Specialist - Primary Care Impact

Inova Health System; Chantilly (VA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness program

Retirement matching

Tuition assistance

Student loan assistance

Mental health support

Job summary

Inova Health System is seeking a Patient Access Specialist for the Primary Care Chantilly team. This full-time role supports patient intake, insurance verifications, and financial counseling, following Service Excellence standards and coordinating scheduling across departments.

The candidate will handle authorizations, enrollment tasks, referrals, patient education, and transport coordination, with emphasis on accurate documentation and timely follow-ups.

Qualifications

• Education: High School or GED.
• Experience: 1 year of patient access experience.
• Strong interpersonal and communication skills.

Responsibilities

• Confirms authorizations and verifies documents.
• Prepares schedules and navigates multiple systems.
• Coordinates documentation and follows up on tasks.
• Provides financial counseling and assesses coverage.
• Resolves patient inquiries and coordinates referrals and transport.
• Supports release of information (ROI) and HIM coordination.

Skills

Patient access

Insurance verification

Financial counseling

Scheduling

Communication

Teamwork

Education

High School Diploma or GED

Tools

EHR systems

Job description

Inova Health System is seeking a Patient Access Specialist for the Primary Care Chantilly team. This full-time role supports patient intake, insurance verifications, and financial counseling, following Service Excellence standards and coordinating scheduling across departments.

The candidate will handle authorizations, enrollment tasks, referrals, patient education, and transport coordination, with emphasis on accurate documentation and timely follow-ups.